Frequently Asked Questions
What sizes are available?
We offer a range of sizes to suit every pup — from tiny toy breeds to gentle giants. Our orthopedic dog bed comes in three sizes: Small, Medium, and Large.
Is the cover washable?
Yes! The Cloud K9 Bed features a fully removable and machine-washable cover, making cleanup easy.
Does it have a non-slip base?
Yes! Each bed is designed with a non-slip bottom to keep it securely in place.
Is the foam safe for pets?
Absolutely! We use CertiPUR-US® certified memory foam, ensuring it’s safe for pets.
Can it withstand heavy use?
Definitely. The Cloud K9 Bed is built to last, using high-density foam and durable fabrics that is meant to withstand everyday wear and tear.
How do I choose the right size?
A good rule of thumb: measure your dog from nose to tail while they’re lying down, then add a few extra inches for comfort. You can also check our size guide on the product page for detailed recommendations by breed and weight.
What materials are used?
Our bed combines high-density, orthopedic memory foam with a soft cotton blend for softness and anti-slip fabric underneath for stability. Every material is chosen with comfort, durability, and safety in mind.
Do you offer warranties?
Yes, we do! Every Cloud K9 Bed comes with a 12-month limited warranty that covers manufacturing defects. We stand by our quality — if there’s ever an issue, our support team is happy to help make it right.
Is it suitable for older dogs?
Definitely! Our orthopedic memory foam is ideal for relieving joint pain and supporting better sleep for senior dogs.
Where do you ship and delivery times?
We currently ship nationwide across Australia. Orders are typically processed within 1–3 business days and delivered in 5–7 business days, depending on your location. You’ll receive a tracking link once your order ships!